This is probably a waste of my time because it appears that there are no tech support people here addressing customer's problems. I finally got done downloading Microsoft 365 on my computer. It took about 20 minutes, It should have taken about 10 seconds, if I truly had FIOS 50/50. I even got a message from the program saying, "sorry, you seem to have a slow connection, so this may take a while."
Hi there....
You may indeed be having a FiOS related speed problem Some users posting here on the forum obviously are. But let me just mention that I also tried to download a file from Microsoft this afternoon. The file was 3+ GB and was going so slowly it was going to take several hours. I use DU Meter to measure my real time speeds and that download was never exceeding 300 kB/s, mostly much less than that.
I gave up, cancelled the download from MS, and then went to download a large file from Corel. That maxed out my 75 mb/s download speed and only took a few minutes to complete.
So yes, you may have a problem with your FiOS service but it may have also been something going on with Microsoft's servers. But if you're convinced it's FiOS and you have an alternative....hey....competition is a good thing.
@sharbeth wrote:This is probably a waste of my time because it appears that there are no tech support people here addressing customer's problems. I finally got done downloading Microsoft 365 on my computer. It took about 20 minutes, It should have taken about 10 seconds, if I truly had FIOS 50/50. I even got a message from the program saying, "sorry, you seem to have a slow connection, so this may take a while."
You can use Aluminum foil to wrap around ONT to minimize any electric or Radio or Wireless interference from internal or external source also this may fix your speed problem..............
@sharbeth wrote:
This is probably a waste of my time because it appears that there are no tech support people here addressing customer's problems. I finally got done downloading Microsoft 365 on my computer. It took about 20 minutes, It should have taken about 10 seconds, if I truly had FIOS 50/50. I even got a message from the program saying, "sorry, you seem to have a slow connection, so this may take a while."
This particular problem can be quite a few things, and even could be a problem at Microsofts end.
When apple recently released their IOS 8 update, they had a number of faulty servers, and changing DNS corrected the problem for nearly everyone. So there's quite a few things that can do it.
If the problem that you're having is only at one site, then that's likely just a fluke problem with the site, if it's a problem with nearly all downloads, then you may want to dig deeper, and do some tests
Start a new topic or ask questions in the open forum.
