Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

FIOS Activation Fee Has Not Been Waived

Reply
gbuggy79
Contributor
Contributor
Posts: 1
Registered: ‎03-06-2015

FIOS Activation Fee Has Not Been Waived

Message 1 of 2
(463 Views)

One of the door to door salesmen was in my neighborhood and talked to me about some FIOS packages. I wanted to give it a try since it was faster than Comcast. I told him I didn't want to sign up if there were a bunch of fees. He said "no problem, there's only one fee and just ask my boss to waive it when she calls".

 

I got a billing estimate emailed to me with a $69.99 activation fee. His boss never called me, and when I called Verizon to ask to have it waived, they told me tough luck.

 

So it seems your sales guys will say anything to make a sale even though it's untrue.

1 REPLY 1
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: FIOS Activation Fee Has Not Been Waived

Message 2 of 2
(448 Views)

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.