Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Reply
AnDyTnT
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 1 of 20
(1,766 Views)

FIOS is Caping Download Speeds in the hours of 7PM-11PM  

MY 150Mbps/150Mbp speeds are being Caped to to a mesely 7Mbps Download

Upload Speed Unafected

 

Spent 2 weeks with techs on the Phone, mean while not wanting to admit that there are issues with there switches. WHAT A WASTE OF TIME AND RESOURCES.

 

Spedtest 

http://www.speedtest.net/my-result/4148501502

 

Trace route at around 8pm

Tracing route to google.com [74.125.226.167]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 24 ms 3 ms 10 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
3 13 ms 11 ms 13 ms G2-3-1-6.NYCMNY-LCR-21.verizon-gni.net [100.41.194.214]
4 * * * Request timed out.
5 72 ms 95 ms 84 ms 0.xe-2-1-6.XT1.NYC4.ALTER.NET [152.63.3.6]
6 79 ms 77 ms 86 ms TenGigE0-6-0-5.GW8.NYC4.ALTER.NET [152.63.25.214]
7 * * * Request timed out.
8 16 ms 13 ms 15 ms 216.239.50.106
9 14 ms 13 ms 13 ms 209.85.245.183
10 12 ms 11 ms 11 ms lga15s45-in-f7.1e100.net [74.125.226.167]

 

 

 

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 3 ms 2 ms 2 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.244
.1]
3 9 ms 2 ms 7 ms G2-3-1-6.NYCMNY-LCR-21.verizon-gni.net [100.41.1
94.214]
4 * * * Request timed out.
5 47 ms 46 ms 44 ms 0.ae2.DFW9-BB-RTR1.verizon-gni.NET [140.222.229.
111]
6 48 ms 47 ms 47 ms so-2-1-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.
81.20.219]
7 * * * Request timed out.
8 * * * Request timed out.
9 102 ms 113 ms 102 ms 206.46.228.129
10 103 ms 99 ms 101 ms 206.46.232.39

 

 

 

 

 

 

 

Well after 1:00AM its seems to be OK
What a difference in trace root and speed
Tracing route to google.com [74.125.226.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.11.1
2 3 ms 4 ms 3 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
3 6 ms 9 ms 6 ms G2-3-1-6.NYCMNY-LCR-22.verizon-gni.net [100.41.194.212]
4 12 ms 3 ms 4 ms so-3-1-0-0.NY5030-BB-RTR2.verizon-gni.net [130.81.199.12]
5 5 ms 5 ms 5 ms 0.so-0-0-0.XT2.NYC4.ALTER.NET [152.63.17.21]
6 4 ms 11 ms 14 ms TenGigE0-7-0-0.GW8.NYC4.ALTER.NET [152.63.22.45]
7 6 ms 5 ms 5 ms google-gw.customer.alter.net [152.179.72.62]
8 3 ms 5 ms 5 ms 209.85.255.68
9 5 ms 5 ms 5 ms 209.85.245.177
10 6 ms 5 ms 5 ms lga15s42-in-f2.1e100.net [74.125.226.2]

 

19 REPLIES 19
travelnrn
Contributor
Contributor
Posts: 2
Registered: ‎02-17-2015

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 2 of 20
(1,719 Views)

definitely explains why we cant stream netflix, redbox or any other movies to watch in the evenings. if we get them to start, then they begin to hang up and stall too much to even watch anything. 

 

I never had this kind of issue with COMCAST.  Fios is purported to be the next best thing. As far as I'm concerned, I cant wait to get rid of it!

 

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,556
Registered: ‎12-15-2010

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 3 of 20
(1,705 Views)

What section of New York are you located in? There have been many on DSLREPORTS reporting similar issues, and it's a good idea to make sure we add to that tally.

AnDyTnT
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 4 of 20
(1,690 Views)

I’m in Queens N.Y. area, The way I see it Verizon Fios has OVER PROVISIONED, OVER SOLD their own network and switches are overloaded with bandwidth that can't handle. So they throttle down everyone’s speed, on the local Central office hub. As the hour of the day 7PM the speed is being gradually being slowed down to about 7Mbps for me.

 

As the hour approaches I have been running tests between a few servers transferring large files for a few hours, my results were: as the hour approaches the speed gradually decreases until it’s caped at 7Mbps. but the upload speeds are unaffected. It’s like Fios provisioned download speed is exhausted. PC directly connected with a CAT6 1Gigabit LAN cable to ONT. So the bottle neck is the central office

 

TEST SPEED between 7pm-11pm

02/16/2015 Speed Test, 2 weeks after reporting the issue no resolution, or explanation,

http://www.speedtest.net/my-result/4148539799

 

02/06/2014 Speed test, 1 week after I reported this issue to Verizon

http://www.speedtest.net/my-result/4123106857

 

TEST SPEED between 7pm-11pm

Speed Test early during the day 02/17/2015 11AM

http://www.speedtest.net/my-result/4149878043

 

I see it as the fiber has to allocate bandwidth for the TV, INTERNET and not to mention if you watching VIDEO ON DEMAND all use bandwidth.

 

VERIZON TIME TO UPGRADE YOU INFOSTRUCTURE

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,961
Registered: ‎11-04-2008

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 5 of 20
(1,662 Views)

Run your test to this server: http://my.verizon.com/services/speedtest/

 

That tests internally to the verizon network (and the only thing they can control).

If your tests is always up to par (and mine always have) then it is not a Verizon network issue.
Could be the transient networks or the pairing point.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
AnDyTnT
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 6 of 20
(1,654 Views)

I have run both tests on

 

http://www.speedtest.net/       

http://my.verizon.com/services/speedtest/

 

tests are very similar within less than 5Mbps difference on Download speeds only (Upload Speed Unafected)

 

hmm... I dont think the transient networks or the pairing point is the problem. If that was the case this would not be happening like Clockwork around 7pm-11pm same time of the day other times unaffected.

 

 

FIOSSpeedTest-Daytime.jpgFIOSSpeedTest.jpg

AnDyTnT
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 7 of 20
(1,650 Views)

its only 4:45PM another 2 hours or so and I will log more results of the daily evening slowdowns

AnDyTnT
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 8 of 20
(1,618 Views)

Well its past 7pm here are the results a little better than yesterday  

 

http://www.speedtest.net/my-result/4151026435

 

Fios-8.20pm-02.17.2015.jpg

AnDyTnT
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 9 of 20
(1,615 Views)
eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

Message 10 of 20
(1,611 Views)

FWIW, I'm on the north shore of Long Island and I never see the slow downs other report.  And also, FWIW, I get the most consistent results with the Optimum Online speedtest.net server in NYC.  Ping is often a few seconds faster to the Secaucus, NJ, server,  but speeds are more consistent with OOL.

 

Here's a result from a test just now during evening prime time:

 

http://www.speedtest.net/my-result/4151044585

 

I'm on the 75/75 plan.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.