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FIOS Internet speeds

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chinorider
Nickel Contributor
Nickel Contributor
Posts: 40
Registered: ‎12-10-2008

FIOS Internet speeds

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I had FIOS installed a week ago and the tech showed me a speed test that confirmed my 20/5 service.  This week-end, I ran the Verizon speed test and it only showed 9.6/4.2.....  I ran it several times during a 2 hour period with very similar results.  Not the 20/5 I am supposed to get.  What can I do to find out what has hapened ?

 

Thanks

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TimSykes
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: FIOS Internet speeds

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what site are you running the speed test from. I would try out http://www.speedtest.net/ and run more then one area. I have seen different speeds come up if you point in different areas. This will happen because the amount of traffic running from one outside or cloud router being higher then the other.
chinorider
Nickel Contributor
Nickel Contributor
Posts: 40
Registered: ‎12-10-2008

Re: FIOS Internet speeds

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I ran from whatever site the default Verizon speed test was configured to.  I will look tonight to see if it has choices.

 

Thanks

prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: FIOS Internet speeds

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@chinorider wrote:

I ran from whatever site the default Verizon speed test was configured to.  I will look tonight to see if it has choices.

 

Thanks


 

One thing is if you are running Vista make sure you have service pack 1. If fixes some network speed issues. I had run into some similar issues and rebooting my router helped. Based on firewall logs I think it may be a type of denial of service attack which slows down the connection. One day I had a flood comming from Asia Pacific Net, and when I rebooted the router it stopped and the connection took off. The firewall log on what I am running shows a flurry of attacks even when I have ICMP responses turned off and the router runs in stealth mode. Just one idea. I have seen my connection do that at times, but for the most part it is more fast then slow. I too have 20/5. If it does not come back up to 20 I would call tech support and have them check things.
Message Edited by prisaz on 03-02-2009 03:57 PM
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