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FIOS Mobile APP not working

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Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎09-02-2010

FIOS Mobile APP not working

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I can't get the mobile app to work - it keeps saying insufficient bandwidth - it is connected to my wi-fi and I'm using it at home.  It worked fine a day ago now I keep getting this stupid message both o my iphone and ipad.  Seem like it started when I upgraded my software to iso 7.  Any suggestions how to get this to work???

 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009

Re: FIOS Mobile APP not working

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@CMG19 wrote:

I can't get the mobile app to work - it keeps saying insufficient bandwidth - it is connected to my wi-fi and I'm using it at home.  It worked fine a day ago now I keep getting this stupid message both o my iphone and ipad.  Seem like it started when I upgraded my software to iso 7.  Any suggestions how to get this to work???

 


Does it say that also when you are not connected to your home wifi

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Gold Contributor V
Gold Contributor V
Posts: 2,070
Registered: ‎08-07-2008

Re: FIOS Mobile APP not working

Message 3 of 4
(1,738 Views)

@CMG19 wrote:

I can't get the mobile app to work - it keeps saying insufficient bandwidth - it is connected to my wi-fi and I'm using it at home.  It worked fine a day ago now I keep getting this stupid message both o my iphone and ipad.  Seem like it started when I upgraded my software to iso 7.  Any suggestions how to get this to work???

 


Have you checked your WiFi setting on your devices?  IOS 7 may have messed them up somehow.  I would also try forgetting your WiFi network and then reconnect to it.  As a last resort, I would complain to Apple and ask what they did to break WiFi with IOS 7.

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Contributor
Contributor
Posts: 1
Registered: ‎01-17-2015

Re: FIOS Mobile APP not working

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(1,148 Views)
My mobile app works only during the day time, each evening it cuts out , I get the same stupid error message and it'd I get connected it says sorry we can't load that show now try back in a few minutes and hours later no show. I am using an ipad
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