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FIOS Mobile APP not working

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CMG19
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎09-02-2010

FIOS Mobile APP not working

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I can't get the mobile app to work - it keeps saying insufficient bandwidth - it is connected to my wi-fi and I'm using it at home.  It worked fine a day ago now I keep getting this stupid message both o my iphone and ipad.  Seem like it started when I upgraded my software to iso 7.  Any suggestions how to get this to work???

 

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viafax999
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,159
Registered: ‎11-10-2009

Re: FIOS Mobile APP not working

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@CMG19 wrote:

I can't get the mobile app to work - it keeps saying insufficient bandwidth - it is connected to my wi-fi and I'm using it at home.  It worked fine a day ago now I keep getting this stupid message both o my iphone and ipad.  Seem like it started when I upgraded my software to iso 7.  Any suggestions how to get this to work???

 


Does it say that also when you are not connected to your home wifi

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: FIOS Mobile APP not working

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(1,888 Views)

@CMG19 wrote:

I can't get the mobile app to work - it keeps saying insufficient bandwidth - it is connected to my wi-fi and I'm using it at home.  It worked fine a day ago now I keep getting this stupid message both o my iphone and ipad.  Seem like it started when I upgraded my software to iso 7.  Any suggestions how to get this to work???

 


Have you checked your WiFi setting on your devices?  IOS 7 may have messed them up somehow.  I would also try forgetting your WiFi network and then reconnect to it.  As a last resort, I would complain to Apple and ask what they did to break WiFi with IOS 7.

BarbaraA
Contributor
Contributor
Posts: 1
Registered: ‎01-17-2015

Re: FIOS Mobile APP not working

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(1,298 Views)
My mobile app works only during the day time, each evening it cuts out , I get the same stupid error message and it'd I get connected it says sorry we can't load that show now try back in a few minutes and hours later no show. I am using an ipad
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