FIOS NY outage Dix Hills, NY

[wbrosnan]

My FIOS internet has been down for over 42 hours. Estimated Restoration times are not accurate. I also cannot get a time for when a Verizon technician is scheduled to arrive at my home..

Here is my ticket number for your reference {edited for privacy}

Thank you,

Bill

[LawrenceC]

Hello wbrosnan,

While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.