Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

FIOS Switches between Local and Internet

Reply
Duckster
Contributor
Contributor
Posts: 1
Registered: ‎01-02-2013

FIOS Switches between Local and Internet

Message 1 of 3
(678 Views)

Throughout the day we experience, on 2 different wireless computers, a connection that drops from Internet to Local only,  I suspect the router is the problem and would like to find out how to switch the router out to correct the problem.  Than you,  Duck

2 REPLIES 2
AnnieS
Bronze Contributor II
Bronze Contributor II
Posts: 384
Registered: ‎10-15-2012

Re: FIOS Switches between Local and Internet

Message 2 of 3
(666 Views)

Hi Duckster,

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:

http://www.verizon.com/repair

You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

Regards,

AnnieS

 

 

dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,077
Registered: ‎09-24-2008

Re: FIOS Switches between Local and Internet

Message 3 of 3
(615 Views)

What is the brand, model and hardward version of this router?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title