Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

FIOS Upgrade Infinite Loop

Reply
NYN1g
Contributor
Contributor
Posts: 2
Registered: ‎09-29-2018

FIOS Upgrade Infinite Loop

Message 1 of 2
(372 Views)

For months, many months, both the Verizon App and web site have not allowed online FIOS upgrade. I can't even view available options. PLEASE fix this so I don't have to talk to someone that just reads the talking points and script. Thanks!

 

VerizonAppandWebpageInfiniteLoopofDeathandMadness.png

1 REPLY 1
LawrenceC
Moderator Moderator
Moderator
Posts: 10,498
Registered: ‎03-18-2013

Re: FIOS Upgrade Infinite Loop

Message 2 of 2
(324 Views)

Hi NYN1g,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.