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FIOS- Verizon Security Suite

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Contributor
Contributor
Posts: 1
Registered: ‎01-17-2012

FIOS- Verizon Security Suite

Message 1 of 5
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I signed up for the security suite on-line but when I completed the order process the user name that was displayed was not mine. Has anyone else had this happen? Does Verizon assign a default user name? 

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Contributor
Contributor
Posts: 3
Registered: ‎01-17-2012

Re: FIOS- Verizon Security Suite

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I applied for this service also, but Verizon said it was all taken care of on their end...I thought I was protected for the last 4 years. Verizon failed to send me the e-mail to activate this program. Now my computer has over 130 virsuses and Verizon says there is nothing they caqn do. They owe me over $400 in fees that I paid and they need to defrag my computer.

 

I am in the process of suing them for this very poor service.

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: FIOS- Verizon Security Suite

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(827 Views)

@lchat wrote:

I signed up for the security suite on-line but when I completed the order process the user name that was displayed was not mine. Has anyone else had this happen? Does Verizon assign a default user name? 



Yes. On account creation, Verizon creates a "vzid" for every account. this will start with vze- or res- followed by a string of numbers and/or letters.

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Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎03-24-2012

Re: FIOS- Verizon Security Suite

Message 4 of 5
(782 Views)

A more general question.

I just had FIOS installed and can't determine if the Verizon McAfee suite is as good, better or worse than my prior Norton. Any opinion? Thanks.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,486
Registered: ‎12-15-2010

Re: FIOS- Verizon Security Suite

Message 5 of 5
(762 Views)

Stick with Norton if you're already paying for it. The McAfee suite isn't really the greatest thing...

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