An Accepted Solution is available for this post.
FIOS incorrect pricing
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I renewed for 2 years on 10/9 and was promised a price of 54.99. However, my rate was increased to 104.99. I contacted customer and they advised they would resolve. That did not happen. I then tried to contact via chat and was supposed to be transferred to someone who could help by "Pritam". However, I was instead disconnected. This was the third time I have tried to get in touch with Verizon to resolve this issue. Please resolve immediately or I am going to switch to Comcast who has promotional pricing available.
2 Replies
An Accepted Solution is available for this post.
Re: FIOS incorrect pricing
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi cferr59,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
An Accepted Solution is available for this post.
Re: FIOS incorrect pricing
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello cferrr59,
Please See PM