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FIOS online call log

FIOS online call log

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bjedrick
Contributor
Location: Ellicott City, MD
Message 1 of 4
(309 Views)

Can no longer see call detail on FIOS online call log.  They have changed the screen so it is stuck on Phone Book and cannot be switched to Calls and Messages.  Don't know who to contact,

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Message 2 of 4
(295 Views)

bjedrick wrote:

Can no longer see call detail on FIOS online call log.  They have changed the screen so it is stuck on Phone Book and cannot be switched to Calls and Messages.  Don't know who to contact,


1-800-VERIZON 

select tech support. Be patient remember others are calling in also.

 

Platinum Contributor I
Platinum Contributor I
Message 3 of 4
(246 Views)

Where are you trying to see this?

Under what category when you log in?


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bjedrick
Contributor
Location: Ellicott City, MD
Message 4 of 4
(221 Views)

Spent a few technical support and after taking control of my PC they finally agreed the problem was with the web page and not my PC.  Apparently a different group supports the website, and when the tech rep contacted them, that group said they were aware of the problem.  As of today it has not yet been fixed.

 

URL for the page in error is:

 

https://www36.verizon.com/fiosvoice/members/default.aspx

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