A coworker said that he received an email from FiOS that says a virus was detected on a computer when attached to our router. My computer was the only one connected today. I looked this up online and have not been able to find any reference to a legitimate email from Fios that makes this claim. I also have FIOS at home and have never received an email like this before. After a virus scan with Kaspersky, my compuer comes up clean. Does any one have any idea if this email is legitimate and if so what is the issue causing it to flag my computer here but not at home?
Thanks,
GoldenSilver
@GoldenSilver wrote:A coworker said that he received an email from FiOS that says a virus was detected on a computer when attached to our router. My computer was the only one connected today. I looked this up online and have not been able to find any reference to a legitimate email from Fios that makes this claim. I also have FIOS at home and have never received an email like this before. After a virus scan with Kaspersky, my compuer comes up clean. Does any one have any idea if this email is legitimate and if so what is the issue causing it to flag my computer here but not at home?
Thanks,
GoldenSilver
It's most likely a spoof email trying to phish information from you. You won't get an email about a virus. What was the email address is says it came from?
Stick to using an anti virus program along with some other programs like malwarebytes.
I ditto SinCara"s reply.
Furthermore, I would suggest that if the email is legit, rather than a phishing expedition, whoever got that email would see it in the messages link if they logged on directly to their account on the Verizon website.
Hey guys....FIOS does send out emails for security notices.
This is a common ISP practice as malware can add your infected PC to a bot network which in turn can flood your ISPs network. They are concerned about their network, not your infected device.
If you get a notice it means FIOS detected malware like network traffic coming from your router. It is up to you to determine which device is causing the problem. It could be a device of yours or someone else's if your router has been hacked or you shared the network key.
Nice catch. I was unaware verizon sent notices like this. As I noted, I've seen them on other networks, and was surprised even then. Can a major isp network be so fragile that single customer computer being infected would affect the rest of the network? Inquiring minds....
I don't believe personally, and always chalked it up to "big brother being too bored"
@Hubrisnxs wrote:Nice catch. I was unaware verizon sent notices like this. As I noted, I've seen them on other networks, and was surprised even then. Can a major isp network be so fragile that single customer computer being infected would affect the rest of the network? Inquiring minds....
I don't believe personally, and always chalked it up to "big brother being too bored"
A single computer, probably not. Addressing traffic at that level, though, helps prevent the massive bot-nets that can cause real problems.
@db909 wrote:Hey guys....FIOS does send out emails for security notices.
This is a common ISP practice as malware can add your infected PC to a bot network which in turn can flood your ISPs network. They are concerned about their network, not your infected device.
If you get a notice it means FIOS detected malware like network traffic coming from your router. It is up to you to determine which device is causing the problem. It could be a device of yours or someone else's if your router has been hacked or you shared the network key.
Ok....but I still would be reluctant to click on any link(s) or follow any intstructions in an email message, unless those instructions were to separately logon to my account on the Verizon website and see the message there. If Verizon doesn't send those type notifications as a private message to your account, they should.
Phishing email messages are way too realistic these days to not excercise constant caution.
Start a new topic or ask questions in the open forum.
