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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎04-22-2012

FIOS

Message 1 of 8
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how is it when cables out side of house are not fiber over 10 years old. but verizon is saying we have the speed in the house I don't understand how this posible please enlighten me

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Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: FIOS

Message 2 of 8
(881 Views)

I'm not sure I understand your question.

 

Are you saying you have FiOS service and aren't getting the speeds your plan should provide?

 

 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: FIOS

Message 3 of 8
(855 Views)

@1geobella2 wrote:

how is it when cables out side of house are not fiber over 10 years old. but verizon is saying we have the speed in the house I don't understand how this posible please enlighten me


Verizon runs a fiber optic drop wire from the pole to the house which is connected to a optical network terminal. The ONT converts the light signal from the fiber so that the coaxial cable and phones wires in the house can be used.

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎04-22-2012

Re: FIOS

Message 4 of 8
(791 Views)

at what point and time did verizon start useing fiber optic? the cables to house are under ground and nothing was ran when intsalation was done a few years ago. this house is over 30 years old the only place new coxail was in the house, nothing new from point of under ground  

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,825
Registered: ‎11-04-2008

Re: FIOS

Message 5 of 8
(787 Views)

FIOS service has always been fiber (that's what the F stands for).

If you have an ONT (big box on the wall outside) the cable going up to it is Fiber.

Output of it would be coax for TV and 2 wire for phone service.


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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: FIOS

Message 6 of 8
(776 Views)

Do you have fios or DSL?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,477
Registered: ‎12-15-2010

Re: FIOS

Message 7 of 8
(732 Views)

10-12 years ago is when FiOS was created, however most of Verizon's service area does not have the service. Many still use copper or have been sold off. FiOS is centered around a number of large cities.

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Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,561
Registered: ‎12-02-2012

Re: FIOS

Message 8 of 8
(718 Views)

FYI, you're talking to other cusotmers here.  We only know what you tell us.  You really need to tell us if you're subscribed to FiOS services or not.

 

As has been pointed out, if you have FiOS, you'll have a big box called an ONT installed at your home.  It can be installed outside or inside.  Typical outside installations will be near where the old phone line is located.  Inside is usually near where the old phone line enters the building.  But this can vary.

 

The ONT requires power, so there will be a Verizon box plugged into an outlet somewhere inside the home.  If the ONT is outside, it's a separate box or boxes with a power cable running between it and the ONT.  Inside installs may be one big box with power and ONT, or two or three seperate boxes.

 

When FiOS is first installed a fiber optic drop line is run to the home.  This usually occurs a week or so before the actual customer install date.  Underground installs often occur without the homeowner noticing, as the ground is barely distributed due to the type of burial equipment used.  It's quite possible you just didn't notice when the fiber drop line was installed.

 

Tell us more about what you have and what your questions are, and you should get some helpful answers and suggestions.

 

Enjoy.

 

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