×

Switch Account

Facebook iOS Apps Do Not Load Content, but...

Facebook iOS Apps Do Not Load Content, but...

Reply
Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎09-23-2018

Facebook iOS Apps Do Not Load Content, but...

Message 1 of 3
(616 Views)

...facebook.com works fine. When we try to use the apps on our phones or iPads, the content does not load. If we use LTE, either direct or personal hot spot, the Facebook apps load as they should. Go back to FiOS and they do not load again. Somehow FiOS is blocking the apps content and not facebook.com on my laptop.

 

Tried reinstalling the apps. Same issue.

 

Any thoughts?

2 REPLIES 2
Highlighted
Gold Contributor VII
Gold Contributor VII
Posts: 4,966
Registered: ‎10-18-2016

Re: Facebook iOS Apps Do Not Load Content, but...

Message 2 of 3
(585 Views)

@ChiliKiss wrote:

...facebook.com works fine. When we try to use the apps on our phones or iPads, the content does not load. If we use LTE, either direct or personal hot spot, the Facebook apps load as they should. Go back to FiOS and they do not load again. Somehow FiOS is blocking the apps content and not facebook.com on my laptop.

 

Tried reinstalling the apps. Same issue.

 

Any thoughts?


I have no issues with the apps. iOS 12 is available for download. Do that first.

now you can also long press on the app and select the x and delete it from your iPhone  or iPad and then go back into Apple store and just redownload it. It look like a little cloud with a down arrow.

 

in either case if you can view it via a web browser you are not being blocked.

you could also go into settings on the idevices and just hit reset. Or depending on iPhone do a reset via the home button and power on button, it’s different on an 8 & 10

look at your individual device manual.

Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎09-23-2018

Re: Facebook iOS Apps Do Not Load Content, but...

Message 3 of 3
(445 Views)

This still does not work and it is being blocked by someone or at least significantly delayed. If I use a VPN facebook apps on iOS and facebook.com load very quickly.

 

Any thoughts?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.