FiOS GW password marked incorrectly on router

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Registered: ‎01-31-2017

FiOS GW password marked incorrectly on router

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The GW password is incorrect on the router I rec'd. How do I locate it? I was able to locate the correct wifi password (shear luck).

Also, it would be helpful if instructions were included for replacing a router vs. installation of a new router.  After an hour searching, I was able to find a video by someone else who had spent an absorbent amount of time trying to troubleshoot the installation.

I digress...how do I locate the gateway.com password for my router?

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Platinum Contributor I
Platinum Contributor I
Posts: 5,116
Registered: ‎10-18-2016

Re: FiOS GW password marked incorrectly on router

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@BJE315 wrote:

The GW password is incorrect on the router I rec'd. How do I locate it? I was able to locate the correct wifi password (shear luck).

Also, it would be helpful if instructions were included for replacing a router vs. installation of a new router.  After an hour searching, I was able to find a video by someone else who had spent an absorbent amount of time trying to troubleshoot the installation.

I digress...how do I locate the gateway.com password for my router?


If you are using the Verizon Quantum Gateway G1100 the password is located on the side of the router itself. 

 

You can call 1-800-VERIZON and they should be able to assist you.

the router login is admin (then the password on the bottom line side of the router)

if it does not function you can take a pen or paper clip and do a factory reset. Then the listed password should work.

 

http://www.verizon.com/cs/groups/public/documents/adacct/fios-qgr-userguide140925.pdf

 

And 

 

https://www.verizon.com/support/residential/internet/fiosinternet/networking/user+guides/user+guides...

 

 

 

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