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FiOS connection "erratic"

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Bronze Contributor I
Bronze Contributor I
Posts: 52
Registered: ‎02-27-2012

FiOS connection "erratic"

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Acoording to Visualware, my internet connection is inconsistent. Frankly, I do experience lag on the Xbox which is connected via ethernet. Here is my report:

http://www.connectionanalyzer.com/index.php?testtype=speedq&speed_dspeed=2029128&speed_uspeed=944970...

 I spoke to a Visualware representative. We did a couple of tests and found out that data loss is definitive. How should I report this to FiOS customer support? My subscription is 50/25.

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