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FiOS mobile app iOS vs Android

FiOS mobile app iOS vs Android

Copper Contributor E_Slaptyback
Copper Contributor
Posts: 5
Registered: ‎09-15-2017
Message 1 of 3

Having both an iPad and Android device I have recently noticed that more channels are available on the iOS version of the app than the Android version.  Are there any future plans to make the same channels available on BOTH versions of the app?  Why is there a difference in the number of available channels between the iOS and Android versions in the first place?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,752
Registered: ‎11-04-2008
Message 2 of 3

First I have heard of this.

I am ssuming they were both in the same network state (ie both either on or off Verizon home network)

Try submitting a ticket in app for Androidto ask why the specific channels aren't available that are in IOS.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,379
Registered: ‎12-15-2010
Message 3 of 3

If this isn't a network detection problem, it may have something to do with the differences in device. It's possible if the problem device is old, that it lacks DRM support certain content providers may be looking for. If you have another device to try, it wouldn't hurt to compare.

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