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FiOS mobile app iOS vs Android

FiOS mobile app iOS vs Android

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Contributor E_Slaptyback
Contributor
Posts: 5
Registered: ‎09-15-2017
Message 1 of 3
(513 Views)

Having both an iPad and Android device I have recently noticed that more channels are available on the iOS version of the app than the Android version.  Are there any future plans to make the same channels available on BOTH versions of the app?  Why is there a difference in the number of available channels between the iOS and Android versions in the first place?

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,581
Registered: ‎11-04-2008
Message 2 of 3
(480 Views)

First I have heard of this.

I am ssuming they were both in the same network state (ie both either on or off Verizon home network)

Try submitting a ticket in app for Androidto ask why the specific channels aren't available that are in IOS.


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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,357
Registered: ‎12-15-2010
Message 3 of 3
(448 Views)

If this isn't a network detection problem, it may have something to do with the differences in device. It's possible if the problem device is old, that it lacks DRM support certain content providers may be looking for. If you have another device to try, it wouldn't hurt to compare.

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