Switch Account

File a complaint with Verizon FiOS

File a complaint with Verizon FiOS

Contributor Lilmoes43
Posts: 2
Registered: ‎11-19-2018
Message 1 of 2

 I've been having problems with this internet service since I had it when I first signed up for it I signed up for Verizon files but somehow I have this one megabyte per speed dial up mess dead I never signed up for every time I call they keep putting me off on someone else and nobody can seem to help me with this internet is not staying connected and it keep freezing upand everytime I speak to someone they keep telling me different stories about what's going on with my internet I'm tired of it I'm about to disconnect this internet and go to the other internet company because I can't seem to get no help here

Moderator Moderator
Posts: 9,379
Registered: ‎03-18-2013
Message 2 of 2

Hi Lilmoes43,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.