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File a complaint

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Contributor
Contributor
Posts: 1
Registered: ‎06-18-2019

File a complaint

Message 1 of 2
(534 Views)

I never disconnected my FIOS internet service. I received an email that I have disconnected my service. When I try to call Customer Service since they do not have me listed as an active customer, I am not able to reach Technical Support or Customer Service.

 Please help.

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Moderator Moderator
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Posts: 1,928
Registered: ‎07-06-2016

Re: File a complaint

Message 2 of 2
(521 Views)
Hi Sourabh,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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