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The Replace Battery light is on (picture 1), but as you can see in picture 2, there never was a battery to begin with. This is just used for internet, and has been working fine for the 6 months that I’ve lived here. At some point today, the box decided it wants a battery. I’ve tried unplugging it and plugging it back in, but it really wants a battery for some reason. How do I convince it that it has never needed a battery? Thanks for any help.
The battery is only used for phone services. It should have no impact on internet.
try simply turning the ont off and back on and it should reset.
or call 1-800-VERIZON and they can restart it from their end.