The Replace Battery light is on (picture 1), but as you can see in picture 2, there never was a battery to begin with. This is just used for internet, and has been working fine for the 6 months that I’ve lived here. At some point today, the box decided it wants a battery. I’ve tried unplugging it and plugging it back in, but it really wants a battery for some reason. How do I convince it that it has never needed a battery? Thanks for any help.
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The battery is only used for phone services. It should have no impact on internet.
try simply turning the ont off and back on and it should reset.
or call 1-800-VERIZON and they can restart it from their end.
The issue was that the router needed to be restarted. I saw the “Replace Battery” light and assumed that was the issue, but I guess that’s always been red and I never noticed. Thank you for your help.