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Fios Cable Not Buried

Fios Cable Not Buried

Contributor Luv1Star
Posts: 1
Registered: ‎05-05-2017
Message 1 of 6

What do I need to do to get my fios cable buried?

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,475
Registered: ‎11-04-2008
Message 2 of 6

What's the issue?

Is it currently overhead?

Or laying on the ground?

If it is overhead, they may not be willing or there may be a substantial charge.

They typically follow the way that service is run in your neighborhood.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Gold Contributor VII
Gold Contributor VII
Posts: 4,512
Registered: ‎10-18-2016
Message 3 of 6

@Luv1Star wrote:

What do I need to do to get my fios cable buried?



Read the above. I would call 1-800-VERIZON and ask for the buried cable service department.




Good Luck


Contributor Switcher
Posts: 1
Registered: ‎08-08-2019
Message 4 of 6

Verizon automatic responses do not cover burying cables - not online and not by telephone. I went to the store and they gave me a number to call that was internal only. When I called it I was automatically switched to standard menu that does not cover burying cables. It is Catch-22.

Moderator Moderator
Posts: 1,468
Registered: ‎07-06-2016
Message 5 of 6
Hi Switcher,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
Moderator Moderator
Posts: 1,468
Registered: ‎07-06-2016
Message 6 of 6

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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