Fios Mobile App
go-go-mom
Enthusiast - Level 1

Hi. Not sure if this is correct section to ask this! I installed the Fios Mobile App on my phone. Works fine. My question is about the Login Information. Can I change the password to something other than my Verizon account password? I'm thinking if the kids ever used app, I would want them adding stations and changing plans! Thanks for the help!

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Re: Fios Mobile App
Hubrisnxs
Legend

Hi there.  The user/pass can't be different than what you use to pay your bill and see your email BUT you CAN create a sub account that has priveleges to watch fios tv online.

So you could do that.

hope that works out

Set up sub-accounts | FiOS Internet | Residential Support ...

Re: Fios Mobile App
go-go-mom
Enthusiast - Level 1
Thanks! I never thought of that! I'll try it!
Re: Fios Mobile App
CWBakker
Newbie

I have installed the FIOS Mobile app on my iPhone 5S, but it does not start up when I click on the icon. Would anybody have a suggestion on how to get it work?

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Re: Fios Mobile App
eljefe2
Master - Level 1

I had a similar problem at one point.  I uninstalled the app and then re-downloaded and re-installed it from the app store.

You might try that to see if it helps.

edit:  Let me add that a while ago I removed the FiOS Mobile app and installed the My FiOS app.  If you have no luck with the mobile app, you might try My FiOS, which I found I prefer.

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