Fios Mobile App

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Contributor
Contributor
Posts: 2
Registered: ‎08-05-2014

Fios Mobile App

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Hi. Not sure if this is correct section to ask this! I installed the Fios Mobile App on my phone. Works fine. My question is about the Login Information. Can I change the password to something other than my Verizon account password? I'm thinking if the kids ever used app, I would want them adding stations and changing plans! Thanks for the help!

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Fios Mobile App

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Hi there.  The user/pass can't be different than what you use to pay your bill and see your email BUT you CAN create a sub account that has priveleges to watch fios tv online.

 

 

So you could do that.

 

 

 

hope that works out

 

Set up sub-accounts | FiOS Internet | Residential Support ...

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Contributor
Contributor
Posts: 2
Registered: ‎08-05-2014

Re: Fios Mobile App

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Thanks! I never thought of that! I'll try it!
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Contributor
Contributor
Posts: 1
Registered: ‎09-27-2014

Re: Fios Mobile App

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I have installed the FIOS Mobile app on my iPhone 5S, but it does not start up when I click on the icon. Would anybody have a suggestion on how to get it work?

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Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Fios Mobile App

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I had a similar problem at one point.  I uninstalled the app and then re-downloaded and re-installed it from the app store.

 

You might try that to see if it helps.

 

edit:  Let me add that a while ago I removed the FiOS Mobile app and installed the My FiOS app.  If you have no luck with the mobile app, you might try My FiOS, which I found I prefer.

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