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Fios Network Adapter - no coax light

Fios Network Adapter - no coax light

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Posts: 3
Registered: ‎02-12-2020
Message 1 of 7
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Hello,

 

When I had Verizon installed last month, I asked the technician to use the ethernet cord so I could eventually switch to my own router.  They said they couldn't feed line through walls so they just used the existing coax cabling from the ONT to the rest of the house.  The tech said that, in order to use my own router with coax, I could get a Fios Network Adapter, connect that to the coax and then run ethernet to my router and other devices.

 

I got the Network Adapter in the mail today, unplugged the Verizon router, and then hooked up the Adapter to the coax, power, and my own router, following the installation instructions. The instructions are very basic, however, and say that once the power and coax lights are green, the installation is complete. The power light comes on but not the coax light. There is nothing in the instructions or in the Verizon website FAQs on how to troubleshoot this.  I tried calling Verizon but with high call volumes they said it would be an hour wait.

 

I hope someone can help me. I hope I didn't waste money on this thing that won't work.

 

Thanks.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,570
Registered: ‎06-24-2018
Message 2 of 7
(662 Views)

Unfortunately that is incorrect. The FiOS Network Adapter works on MoCA LAN which operates at a different frequency than MoCA WAN from the ONT.

There are two types of MoCA. MoCA WAN from the ONT and MoCA LAN which the adapter is using. You can do what you are try to do but you will need another Network adapter and have Verizon switch your connection to ethernet at the ONT. 

You need to wire like this...

ONT> ethernet > 1st FNA > coax > 2nd FNA > ethernet to your router. 

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Registered: ‎02-12-2020
Message 3 of 7
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So I can't even use a G1100 instead? ONT > coax > G1100 > ethernet > router?

 

Or a combination ONT > coax > G1100 > coax > FNA > ethernet > router? I would prefer keeping the devices / connections to a minimum though.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,570
Registered: ‎06-24-2018
Message 4 of 7
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You certainly can keep the G1100 in place. I thought you were trying to get rid of it. If you do plan to keep the G1100 then just connect it to your router. There is not need for the FNA. 

ONT > coax > G1100 > ethernet > your router. 

You should disable the wifi in the G1100 and set your router in AP mode. 

Silver Contributor IV Silver Contributor IV
Silver Contributor IV
Posts: 237
Registered: ‎06-30-2012
Message 5 of 7
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What Edg1 is proposing


@Edg1 wrote:

Unfortunately that is incorrect. The FiOS Network Adapter works on MoCA LAN which operates at a different frequency than MoCA WAN from the ONT.

There are two types of MoCA. MoCA WAN from the ONT and MoCA LAN which the adapter is using. You can do what you are try to do but you will need another Network adapter and have Verizon switch your connection to ethernet at the ONT. 

You need to wire like this...

ONT> ethernet > 1st FNA > coax > 2nd FNA > ethernet to your router. 


should work so long as you are not subscribed to Fios TV service. If you always planning on using Ethernet and your own router, I'm going to guess you are not a Fios TV subscriber. If you are and your coax is all connected within your house (which is pretty typical), you would have an issue with getting video on demand and guide info, which is (also) sent over the MoCA LAN frequencies to Verizon's set-top boxes. The Fios Network Adapter does a job similar to the pair of ActionTec ECB6200s that I bought to do a similar job in my house, and it costs less ($110 for a pair rather than $170 for a pair). The Verizon FNAs claim bonded MoCA, so they should be capable of ~1 Gb/s speed, too.

[Be nice! We are mostly fellow Verizon customers.
My setup: 75/75 Mbps; Linux router (2x 1Gbps ports) + iptables; Linksys WRT1900ACS in Bridge Mode]
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Posts: 3
Registered: ‎02-12-2020
Message 6 of 7
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I am not sure which model I have now, I just don't want the additional rental fee, so the plan is to send back the Verizon provided router and find a way to get my own router connected via coax or I suppose I could get a used G1100 and simply use that as the router.

 

Does anyone know how I can return this FNA? When I bought it, it said free returns within 30 days, but there is nothing in the order email, box, or website that specifically says how to return online store purchases.  It looks like a lot of things can be returned to the physical stores, but those references are usually on rental equipment, not purchased accessories.

 

Thanks again.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,570
Registered: ‎06-24-2018
Message 7 of 7
(465 Views)

If you want to return your FNA you will probably have to call Verizon. If you want to use you own router then you really have two options.

  • Hire a contractor to run ethernet from the ONT to the router.
  • Or do the two FNA setup.

Like capricorn1 said if you have TV, the FNA setup won’t work. 

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