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Fios Prime/Echo promotion link gone from MyVerizon App

Fios Prime/Echo promotion link gone from MyVerizon App

Contributor GReyes
Posts: 1
Registered: ‎01-10-2019
Message 1 of 2

Fios Prime/Echo Promotion,

I received the redeem email promotion on 1/9/2019, and today when I go to MyVerizon app, see the link, hit it, starts loading and nothing.


Enter the app again and link nowhere to be found.


What's going on?

Moderator Moderator
Posts: 8,529
Registered: ‎03-18-2013
Message 2 of 2

Hi GReyes,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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