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Fios Prime/Echo promotion link gone from MyVerizon App

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GReyes
Contributor
Contributor
Posts: 1
Registered: ‎01-10-2019

Fios Prime/Echo promotion link gone from MyVerizon App

Message 1 of 2
(901 Views)

Fios Prime/Echo Promotion,

I received the redeem email promotion on 1/9/2019, and today when I go to MyVerizon app, see the link, hit it, starts loading and nothing.

 

Enter the app again and link nowhere to be found.

 

What's going on?

1 REPLY 1
LawrenceC
Moderator Moderator
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Posts: 11,027
Registered: ‎03-18-2013

Re: Fios Prime/Echo promotion link gone from MyVerizon App

Message 2 of 2
(867 Views)

Hi GReyes,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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