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Fios Triple Play Installed File and print sharing does not work anymore.

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Contributor
Contributor
Posts: 1
Registered: ‎05-27-2009

Fios Triple Play Installed File and print sharing does not work anymore.

Message 1 of 7
(8,179 Views)

Hello,

Just had Fios Triple Play Installed and the File and print sharing on my home network does not work anymore.


I am having a network problem. I use verizon FIOS . My desktop is plugged into the router, the home network (wired), and it is  hosting file and print sharing (eg: I am wired into the printer, etc, and the rest of the computers, which are wirelessly connected, print, etc, through me). Lately, the other computers on the network have not been able to print through me or access my shared files on the network. everything is shared, and all the options in the network and sharing center are enabled correct.I was able to do this before with the comcast motorola surfboard modem/router. Can you direct me in the right direction for the proper router setting to allow lan network traffic from the wireless computers to the desktop computer that is hosting file and print sharing.

6 REPLIES 6
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Silver Contributor III
Silver Contributor III
Posts: 412
Registered: ‎05-01-2009

Re: Fios Triple Play Installed File and print sharing does not work anymore.

Message 2 of 7
(8,144 Views)

What Operating System is your Desktop PC and are you using a Firewall (Either Built In or 3rd Party) ?

 

Same for one of the laptops that is having problems seeing your shares.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
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Platinum Contributor III
Platinum Contributor III
Posts: 6,819
Registered: ‎08-23-2008

Re: Fios Triple Play Installed File and print sharing does not work anymore.

Message 3 of 7
(8,119 Views)

If you are running Vista, you may need to go to the Network Connection and Sharing Center and set or customize your connection type. If it is set to public, you shares will not get through. Since you connection has changed to FIOS this may have been changed.

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Message Edited by prisaz on 05-29-2009 08:05 AM
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Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: Fios Triple Play Installed File and print sharing does not work anymore.

Message 4 of 7
(8,106 Views)
The short is that the FiOS can not prevent file and print sharing and the verizon-supplied router does not prevent this if you are using the default settings for the router.  If you have changed the default settings of the router, the router may be preventing file and print sharing.   Otherwise, it will be settings on your devices.   If you are using Vista, see the above GREAT information, which is the cause of 99.999% of this issue for people using Vista.  If you are not using Vista on the "shared" device, let us know.
cjacobs001
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Contributor
Contributor
Posts: 1
Registered: ‎06-01-2009

Re: Fios Triple Play Installed File and print sharing does not work anymore.

Message 5 of 7
(8,027 Views)

I have the same problem, but  using windows xp on my computer as well as the laptops in the house.

The networked computers no longer show up in  my network places, nor can I print from any of the laptops.

I followed the instructions re making sure that the correct boxes were checked in the internet and network protocols and they are all set.

 

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Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎05-29-2009

Re: Fios Triple Play Installed File and print sharing does not work anymore.

Message 6 of 7
(7,990 Views)
If this problem started right after the switch between providers, and you are using third party internet-security/firewall software on your machines, I would definitely check the software, because if they detected a network change, they'll usually kick in and prevent any access to your shares, etc.  This is beyond the actual system sharing preferences, if that wasn't clear.
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Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎05-29-2009

Re: Fios Triple Play Installed File and print sharing does not work anymore.

Message 7 of 7
(7,983 Views)

I know that some users that were having the same problems just had to reset their router back to the default settings from the routers advanced settings.  They didn't make any changes to their router but performing this step fixed their sharing problem.

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