Fios battery replacement
Jes58
Newbie

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?

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Re: Fios battery replacement
jonjones1
Legend

@Jes58 wrote:

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?


Two possibilities come to my mind.

you have a bad battery or you have to click on a reset switch.

https://www.verizon.com/support/consumer/battery-backup

Good Luck

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Re: Fios battery replacement
jonjones1
Legend

@Jes58 wrote:

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?


Two possibilities come to my mind.

you have a bad battery or you have to click on a reset switch.

https://www.verizon.com/support/consumer/battery-backup

Good Luck

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Re: Fios battery replacement
Jes58
Newbie

Thank you for your response and for the link.  If I had seen that before buying the battery, I wouldn't have bothered!  ( don't really care about the back up voice service!)

i unplugged the the system and plugged it back in-- while unplugged the battery light lit up green and then went off when  powered the system.  I will assume it's working-- at least the beeping stopped!

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Re: Fios battery replacement
jonjones1
Legend

@Jes58 wrote:

Thank you for your response and for the link.  If I had seen that before buying the battery, I wouldn't have bothered!  ( don't really care about the back up voice service!)

i unplugged the the system and plugged it back in-- while unplugged the battery light lit up green and then went off when  powered the system.  I will assume it's working-- at least the beeping stopped!


Yep that's it 😀

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