Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Fios battery replacement

SOLVED
Reply
Jes58
Contributor
Contributor
Posts: 5
Registered: ‎07-23-2013

Fios battery replacement

Message 1 of 4
(2,332 Views)

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?

1 ACCEPTED SOLUTION

Accepted Solutions
jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,322
Registered: ‎10-18-2016

Re: Fios battery replacement

Message 2 of 4
(2,265 Views)

@Jes58 wrote:

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?


Two possibilities come to my mind.

you have a bad battery or you have to click on a reset switch.

 

https://www.verizon.com/support/consumer/battery-backup

 

Good Luck

 

View solution in original post

3 REPLIES 3
jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,322
Registered: ‎10-18-2016

Re: Fios battery replacement

Message 2 of 4
(2,266 Views)

@Jes58 wrote:

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?


Two possibilities come to my mind.

you have a bad battery or you have to click on a reset switch.

 

https://www.verizon.com/support/consumer/battery-backup

 

Good Luck

 

View solution in original post

Jes58
Contributor
Contributor
Posts: 5
Registered: ‎07-23-2013

Re: Fios battery replacement

Message 3 of 4
(2,235 Views)

Thank you for your response and for the link.  If I had seen that before buying the battery, I wouldn't have bothered!  ( don't really care about the back up voice service!)

 

i unplugged the the system and plugged it back in-- while unplugged the battery light lit up green and then went off when  powered the system.  I will assume it's working-- at least the beeping stopped!

jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,322
Registered: ‎10-18-2016

Re: Fios battery replacement

Message 4 of 4
(2,220 Views)

@Jes58 wrote:

Thank you for your response and for the link.  If I had seen that before buying the battery, I wouldn't have bothered!  ( don't really care about the back up voice service!)

 

i unplugged the the system and plugged it back in-- while unplugged the battery light lit up green and then went off when  powered the system.  I will assume it's working-- at least the beeping stopped!


Yep that's it 😀

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title