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Fios battery replacement

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Contributor
Contributor
Posts: 5
Registered: ‎07-23-2013

Fios battery replacement

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I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?

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Platinum Contributor I
Platinum Contributor I
Posts: 5,216
Registered: ‎10-18-2016

Re: Fios battery replacement

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(1,971 Views)

@Jes58 wrote:

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?


Two possibilities come to my mind.

you have a bad battery or you have to click on a reset switch.

 

https://www.verizon.com/support/consumer/battery-backup

 

Good Luck

 

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Platinum Contributor I
Platinum Contributor I
Posts: 5,216
Registered: ‎10-18-2016

Re: Fios battery replacement

Message 2 of 4
(1,972 Views)

@Jes58 wrote:

I replaced my Fios back up battery following the directions that came with it. The green battery light did not light up when the new battery was connected.  What did I do wrong?


Two possibilities come to my mind.

you have a bad battery or you have to click on a reset switch.

 

https://www.verizon.com/support/consumer/battery-backup

 

Good Luck

 

View solution in original post

Contributor
Contributor
Posts: 5
Registered: ‎07-23-2013

Re: Fios battery replacement

Message 3 of 4
(1,941 Views)

Thank you for your response and for the link.  If I had seen that before buying the battery, I wouldn't have bothered!  ( don't really care about the back up voice service!)

 

i unplugged the the system and plugged it back in-- while unplugged the battery light lit up green and then went off when  powered the system.  I will assume it's working-- at least the beeping stopped!

Platinum Contributor I
Platinum Contributor I
Posts: 5,216
Registered: ‎10-18-2016

Re: Fios battery replacement

Message 4 of 4
(1,926 Views)

@Jes58 wrote:

Thank you for your response and for the link.  If I had seen that before buying the battery, I wouldn't have bothered!  ( don't really care about the back up voice service!)

 

i unplugged the the system and plugged it back in-- while unplugged the battery light lit up green and then went off when  powered the system.  I will assume it's working-- at least the beeping stopped!


Yep that's it 😀

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