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Fios extender problem

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Cognin
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Posts: 3
Registered: ‎02-23-2020

Fios extender problem

‎02-23-2020 08:05 PM

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I purchased & received 2 WCB6200Q Extenders from Fios , it seems fine. But I have found out only one works, if I turned off one of them, and power on the other one, it will work but only one will work, the first power on one.

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Edg1
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Posts: 1,939
Registered: ‎06-24-2018

Re: Fios extender problem

‎02-25-2020 04:20 AM

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Ok great. The only reason I mentioned the set-top boxes is because if you have older 2500s or 6200/6416s models they will limit the MoCA clients to 7 total. This includes 1 for the router, 2 for the extenders, and however many set-top boxes you have connected. 

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Edg1
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Gold Contributor VII
Posts: 1,939
Registered: ‎06-24-2018

Re: Fios extender problem

‎02-24-2020 01:57 AM

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It sounds like a MoCA issue. Do you have FiOS TV as well? If so, do you older set-top boxes? When both turned on is the coax light on?

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Cognin
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Posts: 3
Registered: ‎02-23-2020

Re: Fios extender problem

‎02-24-2020 08:38 AM

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Yes, I do have Fios TV and phone.  I did notice the second extender coax light was off, so I unplug the coax cable, removed the spliter that connects to the TV and extender, connect the extender directly to the cable, now both extender working at the same time ! 

 

Guess just need to find a way to watch TV later. 

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Edg1
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Gold Contributor VII
Posts: 1,939
Registered: ‎06-24-2018

Re: Fios extender problem

‎02-25-2020 04:20 AM

Message 4 of 5
(1,168 Views)

Ok great. The only reason I mentioned the set-top boxes is because if you have older 2500s or 6200/6416s models they will limit the MoCA clients to 7 total. This includes 1 for the router, 2 for the extenders, and however many set-top boxes you have connected. 

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Cognin
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Posts: 3
Registered: ‎02-23-2020

Re: Fios extender problem

‎02-25-2020 01:13 PM

Message 5 of 5
(1,134 Views)

That makes sense, I do have a few stuff connected to the cable, 😞

 

Thanks for your help.

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