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Fios has failed to bury my cable

Fios has failed to bury my cable

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Contributor dward_fios
Contributor
Posts: 1
Registered: ‎09-16-2019
Message 1 of 2
(234 Views)

It's been three months now, five phone calls, multiple times agents telling me my line would get buried.

My son, who is 1 and a half, has tripped over it.

 

It wraps around my entire house, I have to pick it up and move it 5 to 6 times when I'm mowing the lawn. What is going on?

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Moderator Moderator
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Posts: 9,143
Registered: ‎03-18-2013
Message 2 of 2
(224 Views)

Hi dward_fios,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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