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Fios is available in the building, but not in my unit

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Layo
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Contributor
Posts: 1
Registered: ‎12-03-2021

Fios is available in the building, but not in my unit

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Fios is available in the building, but not in my unit. I see other units have installed Fios . I called customer service and they were not able to add my unit to the fios service. Please help. 

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Cang_Household
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Posts: 1,348
Registered: ‎09-06-2020

Re: Fios is available in the building, but not in my unit

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Please contact Fios support (24/7/365) through social media channels (Twitter or Facebook) or online chat. This is likely an availability database error, or there is no more GPON splice available.

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