Hi Purchased ipad three months ago, have iphone almost a year. Using only the actiontec FIOS router rev I. This ipad did work correctly with app up until a week ago. No config changes on the router. Only thing that changed was a speed upgrade from 75/35 to currently 150/150 tier, TV Package has not changed, have the ultimate package. I will contact verizon.
I found a solution that worked immediately. I have cut/paste instructions below. Note: by releasing your current Broadband IP address, by following the instructions below, you will obtain a new broadband IP address from Verizon. Once that occurs, your FIOS Mobile app should have all the channels available (according to your current FIOS TV cable plan). Please note, I found this solution by Googling 'how to change FIOS WAN IP'. The instructions were posted by another individual:
Re: How am I able to change my ip address? Options 06-06-2014 11:21 AM
You could call tech support on the phone and ask them to change your IP. Or you can take a few steps yourself that should get your router assigned a new IP:
1) Sign into your Actiontec router's control page at 192.168.1.1 The default userid is admin. If you haven't changed the password, the default is listed on the label on your router.
2) Click on My Network > Network Connections > Full Status > Broadband Connection (Ethernet/Coax) > Settings.
3) Click on DHCP Lease: Release and then immediately turn the router off with it's power switch or unplug it from the a/c outlet.
4) Wait about 10 minutes and power the router back up. When it's done booting you will probably have been assigned a new WAN IP address. If that doesn't work, take the same steps but leave the router powered down longer, possibly overnight.