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Fios never available in m area?

Posts: 3
Registered: ‎12-12-2010

Fios never available in m area?

Message 1 of 2

Trying for three years to purchase Fios for my home. Live in Lower Manhattan and can see Verizon building from my window. For three years zI am told that the service is unavailable and can not understand why ? my neighbors have it? The guys in the Fios Vans say its on my block? All i get from Customer care is that I am put on a waiting list. But after three years I am seriously frustrated and considering ending my 20 year association with Verizon. Does anyone have any ideas how I can stop this run around and be able to purchase this service?

Gold Contributor III
Gold Contributor III
Posts: 1,122
Registered: ‎12-04-2009

Re: Fios never available in m area?

Message 2 of 2

Are you in an apartment or condo?  If so, the landlord or HOA must give permission to VZ to install FIOS in the building.

Check with your landword or HOA to see if they have been approached by VZ. 

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