Trying for three years to purchase Fios for my home. Live in Lower Manhattan and can see Verizon building from my window. For three years zI am told that the service is unavailable and can not understand why ? my neighbors have it? The guys in the Fios Vans say its on my block? All i get from Customer care is that I am put on a waiting list. But after three years I am seriously frustrated and considering ending my 20 year association with Verizon. Does anyone have any ideas how I can stop this run around and be able to purchase this service?