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Fios wifi problem

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Contributor
Contributor
Posts: 1
Registered: ‎11-17-2018

Fios wifi problem

Message 1 of 2
(726 Views)

Having issue with Fios router.

I live in apartment building and noticed that I am having issues that I didnt have before.

My Wifi is connecting to my phone and my girlfriends phone but goes down after 5-10 minutes but we are still connect to the WiFi.

I've reset the route to factory settings. Unplugged the coax and wall jack cable for 30 seconds and still nothing.

I thought maybe I have too many devices connected but Verizon said thats not the case.

 

Any help would be greatly appricated.

 

Thank you in advance.

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Gold Contributor VII
Gold Contributor VII
Posts: 4,961
Registered: ‎10-18-2016

Re: Fios wifi problem

Message 2 of 2
(693 Views)

Possible bad router. Call 1-800-VERIZON and have them first troubleshoot the problem.

 

if need be they will replace it. The Quantum router is noted for terrible WiFi connection.

 

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