Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
several
Newbie

I'm wanting to check for/download install a firmware upgrade for my Westell UltraLine Series3 A90-9100EM15-10.

It's currently running

Software Version:     1.02.00.04
Release Date:     Aug 28 2008

I'm hoping there's an upgrade available that fixes the HDMI Handshake/dropout problem?

Anyway, the screen I'm taken to after clicking "upgrade" in the router's management UI says :

Check every xx hours at URL _______

The field after "at URL" is not populated.

If I click "check now" I get:

"URL must be in the format: protocol://user:password@host:port/path where protocol is one of http, https, ftp or tftp. Either user or password, or both, may be left out. The port number is also optional."

Was that URL field supposed to be populated by the tech who installed the FIOS?

Where can I find that URL so I can paste it in and get my firmware updates?

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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
KenAF
Specialist - Level 2

@several wrote:

I'm wanting to check for/download install a firmware upgrade for my Westell UltraLine Series3 A90-9100EM15-10.

It's currently running

Software Version:     1.02.00.04
Release Date:     Aug 28 2008

I'm hoping there's an upgrade available that fixes the HDMI Handshake/dropout problem?


The Westell is your Internet wireless/MoCA router.  It is responsible for your Internet access, and supplies guide data and VOD to the Motorola STBs and DVRs.   It has nothing to do with the HDMI output on the Motorola boxes.  It has nothing to do with the picture or sound on your local and cable channels.

Version 1.02.00.04 is the latest firmware available for the Westell 9100EM Internet router.

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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
acitrano
Enthusiast - Level 3

A year and a half seems like an awfully long time to go without a firmware update, when we know there are issues with this router. It's good, but it does drop packets and that issue has been unaddressed for too long.

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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
Garcia3016
Newbie

I agree. this is WAY too long for a firmware upgrade. I believe Westec needs to address this issue or Verizon needs to find out a release date. Anyone?? At LEAST provide us a permanent URL so we don't have to constantly run around in circles waiting to see if one is released. 

It's 2010 now and there is no reason there shouldn't be a newer version by now. Anyone? 

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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
jnmarshall
Enthusiast - Level 3

I had service installed back in April. I recieved a Westell A90-9100EM15-10 Hardware revision B Firmware 1.03.00.08

I've searched the web and could not find anything newer. I also could not find this version.

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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
Garcia3016
Newbie

And, usually, contacting the mfg. doesn't help. They just redirect you to Verizon for support...which we know the end result of that....

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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
rollandw
Newbie

the hdmi problem is a firmware issue with your tv. ive seen it happen a couple of times. my friend contacted his tv manufaturer and they sent him a usb drive with the upgrade for free and it fixed it

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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
jandv
Enthusiast - Level 1

I'm looking for the firmware 1.03.00.08 for this router.  I know it exists, because that's what's on my original router that is being replaced by verizon.  The new router they sent me has 1.02.00.04.  The tag on both routers show the 1.02.00.04, but under "System Monitoring" on the old router, it clearly states 1.03.00.08.

Anyone know where to find this elusive file?

Thanks.


@KenAF wrote:

@several wrote:

I'm wanting to check for/download install a firmware upgrade for my Westell UltraLine Series3 A90-9100EM15-10.

It's currently running

Software Version:     1.02.00.04
Release Date:     Aug 28 2008

I'm hoping there's an upgrade available that fixes the HDMI Handshake/dropout problem?


The Westell is your Internet wireless/MoCA router.  It is responsible for your Internet access, and supplies guide data and VOD to the Motorola STBs and DVRs.   It has nothing to do with the HDMI output on the Motorola boxes.  It has nothing to do with the picture or sound on your local and cable channels.

Version 1.02.00.04 is the latest firmware available for the Westell 9100EM Internet router.


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Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
jandv
Enthusiast - Level 1
Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?
NicB1
Enthusiast - Level 1

@jandv wrote:

Nevermind.  I've found it.  The link to 1.03.00.08 firmware is http://download.verizon.net/webdownload/firmware/upgrades/westell_router_9100em/A90-9100EM15-10-1.03...


the latest (higher number) firmware is: 1.03.00.08   However, I have very frequent Internet losses while connecting through WiFi