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Fix Netflix or We Will Cancel Fios

Fix Netflix or We Will Cancel Fios

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Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013
Message 1 of 61
(3,667 Views)

Dear Verizon,

 

Myself and anyone else who signs this thread is officially putting you on notice that we will be canceling our service if Netflix streaming does not improve. We each pay you a large amount of money each month for high speed internet so that we may do things such as stream HD video. In this regard you have been utterly failing.

 

Remember that you have primarily built your service into areas with existing broadband service. This means that we do have other options and these other options are not having any trouble streaming Netflix.

 

It comes down to this: stop intentionally allowing Netflix streaming to degrade or we will be canceling Fios. Simple as that. We won't be canceling Netflix and we certainly won't be switching to Redbox Instant.

 

- Your angry customers.

 

60 REPLIES 60
Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013
Message 2 of 61
(3,663 Views)

*signed*

Contributor mccap
Contributor
Posts: 3
Registered: ‎07-19-2013
Message 3 of 61
(3,630 Views)
*signed*
Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011
Message 4 of 61
(3,617 Views)

*signed*

Contributor larryt1214
Contributor
Posts: 3
Registered: ‎08-06-2012
Message 5 of 61
(3,430 Views)

signed - I am not interested in who fault this is or isn't.  I pay Verizon and Verizon is failing to deliver service.

Contributor outatimemk
Contributor
Posts: 1
Registered: ‎08-08-2013
Message 6 of 61
(3,344 Views)

*signed*

Contributor raydawg2010
Contributor
Posts: 3
Registered: ‎08-08-2013
Message 7 of 61
(3,316 Views)

what is the issue with netflix streaming?  i haven't had any problems

Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013
Message 8 of 61
(3,309 Views)

@raydawg2010 wrote:

what is the issue with netflix streaming?  i haven't had any problems


Being unable to stream Netflix in HD during primtime (and increasingly non-primetime) hours.

Copper Contributor Nattan
Copper Contributor
Posts: 14
Registered: ‎03-15-2013
Message 9 of 61
(3,277 Views)

*signed* I am also having trouble with other streaming servies such as youtube and twitch

Contributor re8609
Contributor
Posts: 1
Registered: ‎08-08-2013
Message 10 of 61
(3,274 Views)

Signed.

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