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Flash movies unwatchable

Posts: 2
Registered: ‎08-13-2009

Flash movies unwatchable

Message 1 of 4

I have recently switched from Comcast to Verizon Fios, I have never had an issue with Flash video until I started using Fios. Any site (youtube, ESPN, etc.) that runs a flash movie I am having major issues with, it's like watching a slide show, the sound works, but the video does not.


I have "optimized" my laptop for Fios, I am also getting the proper speed when connected to the Verizon router (20/5).


Is this a common issue? I read a thread where it states I may need to run my own router to correct the issue?

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Flash movies unwatchable

Message 2 of 4

There is nothing that Verizon installs that should affect your flash plugin.  However, if you aren't able to view flash, you can uninstall and then reinstall from here:



Brian K
Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Posts: 2
Registered: ‎08-13-2009

Re: Flash movies unwatchable

Message 3 of 4
Unfortunately that is not the issue, I can view flash movies, it's just that they play like I'm on dial up, it's like watching a slide show instead of a video. It's with any type of video, not just flash, I just used flash as an example because it seems to be the most common type. This was not an issue when I had Comcast.
Bronze Contributor II
Bronze Contributor II
Posts: 90
Registered: ‎05-21-2009

Re: Flash movies unwatchable

Message 4 of 4
Does it also happen with movies saved locally on your computer?

Can you duplicate it using another PC in the house?
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