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Flashing Red Fail Light on ONT

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SR05
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Posts: 2
Registered: ‎04-27-2020

Flashing Red Fail Light on ONT

‎04-27-2020 02:17 PM - edited ‎04-27-2020 02:22 PM

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Transferred services to new home - was told a tech install is required. Previous homeowner had service - do I need a tech? I’ve unplugged the ONT, but the red fail light is still flashing.

 

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Edg1
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Registered: ‎06-24-2018

Re: Flashing Red Fail Light on ONT

‎04-27-2020 06:48 PM

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The 612 is limited to 75/75 mbps. If your speed is higher then that is why the tech visit is required. 

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SR05
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Posts: 2
Registered: ‎04-27-2020

Re: Flashing Red Fail Light on ONT

‎04-27-2020 02:25 PM

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Currently scheduled to have a tech out on 30 nov as a place holder until CDC lifts restrictions.  Model of ONT is 612A.

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Edg1
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Registered: ‎06-24-2018

Re: Flashing Red Fail Light on ONT

‎04-27-2020 06:48 PM

Message 3 of 3
(1,684 Views)

The 612 is limited to 75/75 mbps. If your speed is higher then that is why the tech visit is required. 

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