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Florida Fios Download Speed

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atennimon
Contributor
Contributor
Posts: 2
Registered: ‎12-26-2010

Florida Fios Download Speed

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During the last week or two, I have noticed a tremendous reduction in download speed.  Using 25/25 fios with the 9100em router.

 

Unplugged everything, turned off,  plugged back in and turned back on and still slower than molasses.

 

We are wireless on everything, did optimization, even ran speedtest.net through iphone, all very slow.

 

What has happened?

 

My first solution was to find the firmware, however, I cannot find the URL for it to upgrade from

Firmware Version: 1.03.00.08   Model Name: A90-9100EM15-10

 

Is this the latest firmware?  what is the url needed?

 

Anyway, I am getting .68mbs and 7 upload.  This has never happened...

 

Any help would be appreciated...thank you

3 REPLIES 3
cjacobs001
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: Florida Fios Download Speed

Message 2 of 4
(2,395 Views)

"We are wireless on everything.." 

 

since wireless is already slower than wired and also affected by SOOOooo much more than wired, attempt to determine whether or not its the wireless service or your ISP,  try a wired connection to see what speeds you are experiencing and then let us know.

cjacobs001
atennimon
Contributor
Contributor
Posts: 2
Registered: ‎12-26-2010

Re: Florida Fios Download Speed

Message 3 of 4
(2,380 Views)

Thanks for the suggestion, and it is official the hard wire produces the same results as the wireless.  Slower than molasses.

 

After reading several posts, I will do the reset at the box in the garage by unplugging the battery and seeing if the easy fixes will work.

 

...............did that too and same slow result. 

 

Will verizon actually admit they are having issues and fix what has been a stellar performance for a 2 years with the same router.

 

Does anyone have the answer to the firmware update and the url address that is needed?

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Florida Fios Download Speed

Message 4 of 4
(2,351 Views)

Verizon Firmware Updates

 

Make sure if you are using a Generation 1 or Gen 2 Router, and choose wisely....

 

 

Also - what makes you think it's an area wide problem?  do you have other friends with the same issue? or have heard of other reports? 

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