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Free 50/50 upgrade not working
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I got notification of my free upgrade to 50/50 speeds a few days ago. Speed tests on speedtest.net and Verizon's test tool consistently show 50-60 up but download speeds of no higher than 26. Tests were done on a wired connection. I ran Verizon's speed optimizer tool, checked my cables, and factory reset the router. Any other suggestions before I resort to the live support chat?
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Re: Free 50/50 upgrade not working
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Sounds like you need to contact support.