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Moderator Moderator
Moderator
Posts: 1,721
Registered: ‎07-06-2016
Message 21 of 22
(313 Views)
Hi VI_OPLE,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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Copper Contributor VI_OPLE
Copper Contributor
Posts: 7
Registered: ‎06-16-2018
Message 22 of 22
(265 Views)

Just an update in case others are still having the same problem. Because for my case, there is still no real resolution to my issue. I am still paying Netflix.

 

My last webchat with a support agent.... "We are escalating this issue to special technical team, and we will get back to you with in 48 hour." And that was two weeks ago.

 

Viparath

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