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Free WIFI registration

Posts: 1
Registered: ‎09-07-2009

Free WIFI registration

Message 1 of 2

I want to register for the free WIFI available at hotspots.  I have FIOS 20/5 service and I'm told I'm eligible.  I've been in touch with many techs at Verizon and I've been told that my account needs updated to reflect that I have 20/5.  The MY Verizon page shows I have 10/2.  I've been told that my problem has been escalated and to wait 3 business days.  That was 3 weeks ago.  If I've been paying for 20/5 and getting 10/2 then I deserve a refund.

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 171
Registered: ‎07-10-2009

Re: Free WIFI registration

Message 2 of 2

If you private message me your account tele# I can look into this for you. Thanks

Joe D
Verizon Telecom
Fiber Solution Center

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