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Frequent disconnect fix
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Disconnects occurred 50 -100 times/hr. Too frequently to use In-Home Agent or any on-line help. Tried everything technical and figured out the Zyexl wireless adapter (I had two) were the problem - they are dogs. Replaced with Belkin N300 and have not had a disconnect since. You ought to make this public because I was ready to switch vendors and go to Comcast.