Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

G1100 Router rebooting intermittently all day

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎11-10-2008

G1100 Router rebooting intermittently all day

Message 1 of 1
(548 Views)

Not sure what else to try here so I figured I would post here.  We have internet only FIOS 100/100 speeds.  Last week our internet would drop off from time to time and come back up only to go back down again minutes later.  Then it would say up for 8 hours and drop again.  Very sporadic and impossible to predict.

 

2 tech visits have happened since.  Router replacement.  ONT replacement.  Still the same issue.  Tried different power outlets for both router and ONT with no change.  I can't decipher the error logs on the router but the errors there seem harmless.  We are going to schedule our third tech visit today, but the last one didn't have many solid answers.  The "Router Active Time" resets to zero each time this happens so it definitely looks like a Router Reboot to me and not a temporary connection loss.

 

Has anyone had any success in dealing with a similar issue?  

 

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.