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G3100 dropping connection with devices

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Copper Contributor
Copper Contributor
Posts: 22
Registered: ‎01-31-2020

G3100 dropping connection with devices

Message 1 of 2
(100 Views)

Hi,

 

A few *specific* devices recently have intermittent connection issues on 2.4 ghz wifi with G3100.

 

Reboot of the router fixes the issue temporary.

 

It seems from the router's log that suddenly it starts to constantly to disconnect and reconnect these devices while many other (on 2.4 and 5) work flawlessly:

2020 Sep 13 23:34:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=-42, RATE=1 Mbps
2020 Sep 13 23:35:04 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:35:09 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=-43, RATE=1 Mbps
2020 Sep 13 23:36:15 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:36:20 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=-42, RATE=1 Mbps
2020 Sep 13 23:36:30 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:36:35 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=-43, RATE=1 Mbps
2020 Sep 13 23:37:41 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:37:46 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=-42, RATE=1 Mbps

....

 

 

1 REPLY 1
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Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎09-06-2020

Re: G3100 dropping connection with devices

Message 2 of 2
(75 Views)

You can switch your WiFi transmission into a different channel.

 

Or, you need to limit the wireless protocol to 802.11n on 2.4GHz and 802.11ax on 5.0GHz. Some devices will hesitate about which protocol to use with the Access Point.

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