Glad to hear that Crafter, keep in mind they will configure 1 computing device but if you need more devices setup there will be a fee. I would suggest letting them setup 1 device and test it thoroughly before the tech leaves (wired and wireless connections). If you have trouble setting up any other devices the answer is most likely in these forums. It would also be a good idea to login to the router once just to make sure that you are able to .
When I was upgraded from VZ DSL to FIOS there was no activation, setup or installation fee, Also make sure they give you the CD that S/B in the box it has the very well written manual on it.
I'm happy to hear that you worked it out with them, although it wasn't easy...
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I have a very similar issue, there's Fios across the street, but not in our building, I'm running after Verizon for more than a year now to provide us with service, so far with no luck.
The only thing I could get from them is an offer to sign up my email to get updated when service become available… the problem is that I have signed up last year, nothing changed since then.
I’m wondering if there’s a public office where I could possible file a complaint again the company, the service is available right here across the street,
It’s not fair to decline providing us with the service. We have here 10+ offices in the complex, the cable service we have is very slow and not reliable.
If Verizon would want to serve us - as it’s their obligation they could do so very easily.
Start a new topic or ask questions in the open forum.
