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Gigabit Internet Feedback

Gigabit Internet Feedback

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Varg
Copper Contributor
Message 1 of 6
(3,964 Views)

I am seeking input from users with experience with with the new Gigabit Internet connection - speed, quality of service. I get varying speeds with my 100Mb connection. So how reliable is this claim? My current 2 yr contract is less than 30 days old and I am asked to pay $30.00 extra for the bragging rights.

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Silver Contributor III
Silver Contributor III
Message 2 of 6
(3,958 Views)

Varg wrote:

I am seeking input from users with experience with with the new Gigabit Internet connection - speed, quality of service. I get varying speeds with my 100Mb connection. So how reliable is this claim? My current 2 yr contract is less than 30 days old and I am asked to pay $30.00 extra for the bragging rights.


Like any internet service the speeds will vary.

i normally get 940/870 which is what Verizon advertises. Yes gig speed is 1024/1024 but in reality you will go slightly lower. Like I said many factors affect it. 

 

 

Platinum Contributor I
Platinum Contributor I
Message 3 of 6
(3,917 Views)

If you're getting varying speeds with 100Mbps, moving to 1Gbps won't solve the problem. Best to troubleshoot your current 100Mbps service first, before planning to move to Gigabit. A faster connection could just make the problem worse, if your issue is due to a bad light over the Fiber, for example. Or if the problem is due to Wi-Fi, then nothing will change, and you're just wasting money unless you plan to upgrade the Wi-Fi equipmnt on both ends.

 

People are also seeing mixed results with the Gigabit product. For some, 940Mbps up and down is what you'll see, and is actually what Gigabit service provides, due to Ethernet overhead. Others are seeing mixed results, presumably because they are on busier PONs (Keep in mind, each FiOS connection is a part of a PON, that is a Passive Optical Network. The PON connects to a port at the Central Office on an OLT - Optical Line Termination). Verizon currently uses GPON tech (Gigabit Passive Optical Network), which is limited to 2.4Gbps down, 1.2Gbps up. A PON can have anywhere from 1 home to 64 homes sharing the bandwidth. That assumes Verizon has more than a 1Gbps Ethernet port on the OLT Side of things to back up the bandwidth - which they probably do if they've sold 1Gbps to you. So with that said, people have reported issues on the upload side of things with being a bit varied, which comes as no surprise. Verizon has provisioned a speed that is grossly oversubscribing the PON by design, on the assumption (and based on statistics) that people will hit the download harder than the upload. After all, you're not paying for the guaranteed Gigabit, but the connection should provide acceptable enough performance that for $200 or less, it's better than what Cable will provide. Unless you're in a Comcast/XFinity area where you're within the magic 500ft range of where Comcast will install "Gigabit Pro", which is an actual Metro Ethernet product.

 

In the future, if Verizon moves to GEPON, which can do Symmetrical 10Gbps, or NG-PON2, which can do 10Gbps down, 2.5Gbps up, or a newer tech, you'll find 1Gbps far more sustainable on FiOS.

Varg
Copper Contributor
Message 4 of 6
(3,836 Views)

Thanks for taking the time to respond. This is very nice tutorial and very informative. I learnt a lot.

Your reco about fixing the current speed and bandwidth issues is well placed and I will focus on this for now. Bragging rights of Gig-a-bit Internet will have to wait.

Joe_Broadband
Contributor
Device: PCs,laptops ipads, i
Plan: Gigabit triple play
Location: Long Island
Message 5 of 6
(1,007 Views)

I have had Fios Quantum service for 2.5 months.  I am greatly disappointed in it so far.  I have a pc connected directly to the Fios router and I am getting slower internet than my former Optimum 50mb plan.  I've tried all the recommended adjustments.  Nothing is helping so far.  As for the WiFi, its VERY poor.  The signal is far weaker than my old Optimum router, which was 3 years old.  The technician who installed my setup, did an Excellent job.  Clean wiring and he really took the time to set it up right.  However, its just not nearly as advertised.  The Fios speedtest from the router shows 800-900 for both up and down.  This seems like a false reading though as NOTHING seems any faster than my old setup.  Directly connected devices have topped out at about 90mb.  Nothing seems very fast, yet this is supposed to be at least 20 times faster than previous setup.  I'll call Fios back for help, but if this is the best, I may go back. (even though I disliked Optimum).

Joe_Broadband
Contributor
Device: PCs,laptops ipads, i
Plan: Gigabit triple play
Location: Long Island
Message 6 of 6
(1,005 Views)

I should add that I am getting non stop grief from my family.  The internet is slow and goes out often.  The television is also a nightmare, since I lost so many channels and it is difficult to navigate. Overall, as of today I would rate Fios Quantum a C-.  That's being generous.

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