I am seeking input from users with experience with with the new Gigabit Internet connection - speed, quality of service. I get varying speeds with my 100Mb connection. So how reliable is this claim? My current 2 yr contract is less than 30 days old and I am asked to pay $30.00 extra for the bragging rights.

If you're getting varying speeds with 100Mbps, moving to 1Gbps won't solve the problem. Best to troubleshoot your current 100Mbps service first, before planning to move to Gigabit. A faster connection could just make the problem worse, if your issue is du...

@Varg wrote:I am seeking input from users with experience with with the new Gigabit Internet connection - speed, quality of service. I get varying speeds with my 100Mb connection. So how reliable is this claim? My current 2 yr contract is less than 30 days old and I am asked to pay $30.00 extra for the bragging rights.Like any internet service the speeds will vary.i normally get 940/870 which is what Verizon advertises. Yes gig speed is 1024/1024 but in reality you will go slightly lower. Like I said many factors affect it.

if you are using a laptop via wi-fi you will not get the posted speeds, The 800-900 speeds are only valid on an ethernet connection. Secondly, which most people forget is that you must also have a gigabit ethernet port, otherwise it will top out around 104 mbps.

If the speedtest from the rotuer shows ok and you get very poor performance from your PC there are a few possibilities:1) Are you running speedtest to speedtest.verizon.net? If not, that is where the router tests and verifies access speed which is all Verizon (and other providers) can guarantee.2) If you are doing that and still getting porr performance it is possible that you either have a network issue (is PC conencted directly to Verizon router) or there is an issue with your PC. If it is fairly new, then it might be a dirver issue. If it is older, it may not support Gig speeds.3) For wifi, did your older router support 5G? If not, you may be connecting to the G1100 via 5G which although faster, doesn't have the same range as 2.4G. Give each network a different SSID to see if you get different performance.4) If you have an android device, download an app called WiFi Analyzer. It can help you check wifi for issues like interference (old router may have been on a different channel than G1100 which has interference) plus can check signal strength.

I have been in IT for over 25 years and I have never seen network speeds drop like this. I just had FIOS installed. Like everyone else, the speeds are not even close to what they should be. I did the Verizon speed test to the ONT and I get 940 down. OK great but you mean to tell me roughly 600mbps are going to drop from ONT to Verizon Router/PC??? Really??? From ONT, I have cat5e to router, roughly 10 feet (installed by Verizon). My PC is connected to Verizon Quantum router via 6foot cat6 patch cable. PC is showing 1GB connection. My download speeds per Verizon's test was like 360. You mean to tell me I dropped like 600mbps from ONT to my PC? I called support and they had to contact next level engineer and the response was maybe a firewall issue etc, really a firewall blocking 600mbps!!!!! I tried another PC and had same results. Look I get there are all kinds of different variables that can cause problems, but if you are going to gaurantee me over 900mbps up to a point then drop 600mbps to less then 20ft from that point then something is wrong. I switched to FIOS because Xfinity was horrible in my area, but the funny thing is after all the internet issues with Xfinity, their internet was more responsive and faster then FIOS, well when it worked to its full potential. I am just tired of paying for services I dont receive and these huge companies make millions/billions in profits evey year.

I just had my Fios internet service upgraded to Gigabit from 75 mbs. BIG MISTAKE! No my internet is SLOWER than before, and my router has LESS RANGE. I've contacted tech support, which told me I needed a CAT 6 cable instead of the CAT 5 the installer put in. So I put in a new cable (on my own dime) and that helped with the desktop computer connected directly to the modem (although it's only at about 350 mbs). But who used wired connections anymore? Most of my devices are wireless, and I'm averaging about 45 mbs on the 2.8 Ghz "n" network and about 65 mbs on the 5 Ghz "ac" network. And the 5 Ghz band drops off dramatically 15 to 20 feet away. Just two rooms away from the router on the same floor, my 5 Ghz signal is barely useable. I can get a signal at 2.8, but it's slower than what I had with my old router. I am so mad at Verizon now. When I called this morning to complain and ask for my old router back, I was told that I needed to request any changes to my order within 24 hours! So I'm stuck with bad internet service for two years under the terms of my agreement. If you are considering upgrading, BE VERY CAREFUL. Test it thoroughly as soon as you get it. Double check the work of the installers and demand they upgrade cables to CAT 6 so you can at least get over 100 MBs. And call withint 24 hours is you discover that it's worse service than what you can get with 75 mbs. Because if it's anything like my experience, it will be worse. And if you wait to complain after 24 hours, you'll be sorry.

For me, it seems like gigabit internet is essentially just 8 shotgun connections at 100Mbps. I get no congestion and I get decent connection speeds for me. I don't get 840Mbps up all the time (sometimes about 400Mbps+) but with everything hardwired in, I don't complain since nothing seems slowed down. With my work VPN, I was getting 4Mbps to it with my 100Mbps connection but now it seems my max speed is 40Mbps.... and that's fine because work isn't too demanding on my network. But while I'm using it for work, I can stream TV with Hulu TV at HD rates (I think about 20Mbps) and Skype, etc. is unaffected by any of that. Dropbox works just fine at all levels.So if you're expecting constant 840Mbps speed, you won't get it probably but if you hardwire as much as you can, you'll get consistent 100Mbps speed up and down on most devices almost all the time and you won't run into concerns about saturation of bandwidth.

Hi laurencetom,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.

It's been a terrible experience so far. Waited forever to get a tech out to install. After a day I was getting slower speeds than when I had 75/75. I'm standing several feet away from the router and I'm not getting past 90mbps for my gigabit experience. I had tried rebooting and it didn't get any better. Also tried to contact Verizon and had to navigate through all the menus to end up with no help or solution.

I don't see a difference at all. A waste of money in my opinion. Don't buy in all the hype.

Garbage, been with them since forever, and I always face slow internet speed

Re: Gigabit Internet Feedback

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You are correct, however that speed test on the verizon speed test site cannot be accurate. If it were, then my speeds wouldn't have gotten better after I rebooted the ONT.......before the reboot the verzion site was saying 900/900 to the router. None of my hardware has issues......and have Cat 7 and no other interference issues......so something is obviously wrong......

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@jhartmac wrote:
You are correct, however that speed test on the verizon speed test site cannot be accurate. If it were, then my speeds wouldn't have gotten better after I rebooted the ONT.......before the reboot the verzion site was saying 900/900 to the router. None of my hardware has issues......and have Cat 7 and no other interference issues......so something is obviously wrong......

Did you read what you wrote above in the quote and in the previous post you made about speeds after rebooting the ONT? I don’t think so.

if you previously had 900/900 and you think that is not fast then reboot the ONT and your speeds show way less then there is either a credibility issue as to just what numbers you are showing, and maybe posting in reverse. Bad numbers are the lower numbers you posted and not the good 900/900 so please get your facts and figures correct.

Cat7 is just a fantasy at present. It has not been certified the last ethernet is cat6e and Fios installers use cat5e so that new 7 means nothing. Just a way to pick your pocket.

And the Verizon speedtest site is a proprietary network. It is not fraught with internet obstacles or slow downs you will see with outside test sites like speedtest.net etc.

if your speed from Verizon’s servers are showing 900/900 to your home then that is all Verizon Fios will accept as being up to as their service qualifier.

Nothing you can do it’s just the way it is.

Your device speeds are not really a concern to Fios. They give a test to see how fast it may connect to them. Nothing more.

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it’s a total joke fios gigabit,I never should of dumped comcast blast internet which blew away fios wireless speeds.Im literally waiting for web pages to load in which i haven’t done in years.

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I already answered your other post.

you must call as I said and have tech services troubleshoot the issues.

millions of other customers are having no issues. So it has to be on your end.

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yes

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Where is it? I'm paying for it along with a host or ridiculous charges , changes, orders and a host of taxes , may I please have something out of it .. my hotspot does most of the internet browsing because my gigabit connection is non existent or just does not reside at my residence .....

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Not even vaguely. I get 60 mB/s at the very best

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@TonySp wrote:
Not even vaguely. I get 60 mB/s at the very best

On a gigabyte Fios connection? that is not going to happen.

first off I don’t know what the installers do testing wise in Pennsylvania but in NY they make sure the speed is there before they leave your residence.

many times if the speeds are not at minimum they notify their office and your provision speed is then fixed.

the only speed test is from Verizon’s site here. https://www.verizon.com/SpeedTest/instantinternet.aspx

Test it and see. 60 megabytes is no where near 1024/1024 or Verizon’s 940/880 up to listed speeds.

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@Joe_Broadband wrote:
I have had Fios Quantum service for 2.5 months. I am greatly disappointed in it so far. I have a pc connected directly to the Fios router and I am getting slower internet than my former Optimum 50mb plan. I've tried all the recommended adjustments. Nothing is helping so far. As for the WiFi, its VERY poor. The signal is far weaker than my old Optimum router, which was 3 years old. The technician who installed my setup, did an Excellent job. Clean wiring and he really took the time to set it up right. However, its just not nearly as advertised. The Fios speedtest from the router shows 800-900 for both up and down. This seems like a false reading though as NOTHING seems any faster than my old setup. Directly connected devices have topped out at about 90mb. Nothing seems very fast, yet this is supposed to be at least 20 times faster than previous setup. I'll call Fios back for help, but if this is the best, I may go back. (even though I disliked Optimum).

Try changing your ethernet cables to cat-6, if you haven't done so. may help.

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Most likely the tech who installed your FiOS service penetrated the fiber cable(and never perform the test) with those stupid gardner bender cable staples and I guaranted you, that's what weakens your speed.

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